{"id":270,"date":"2021-12-26T04:07:26","date_gmt":"2021-12-26T04:07:26","guid":{"rendered":"https:\/\/theenterprisemind.com.ng\/academy\/?page_id=270"},"modified":"2022-01-27T12:05:18","modified_gmt":"2022-01-27T12:05:18","slug":"online-reputation-management-training-in-abuja","status":"publish","type":"page","link":"https:\/\/theenterprisemind.com.ng\/academy\/online-reputation-management-training-in-abuja\/","title":{"rendered":"Online reputation management training in Abuja"},"content":{"rendered":"<style>#kt-layout-id_6618bf-a2 > .kt-row-column-wrap{z-index:10;position:relative;align-content:center;}:where(#kt-layout-id_6618bf-a2 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_6618bf-a2 > .kt-row-column-wrap{column-gap:40px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1120px;margin-left:auto;margin-right:auto;padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:59px;padding-bottom:-1px;grid-template-columns:minmax(0, calc(50% - ((40px * 1 )\/2)))minmax(0, calc(50% - ((40px * 1 )\/2)));}#kt-layout-id_6618bf-a2{background-color:#03053f;}#kt-layout-id_6618bf-a2 > .kt-row-layout-overlay{opacity:0.30;}#kt-layout-id_6618bf-a2 .kt-row-layout-bottom-sep{height:120px;}#kt-layout-id_6618bf-a2 .kt-row-layout-bottom-sep svg{width:100%;}#kt-layout-id_6618bf-a2 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){#kt-layout-id_6618bf-a2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 1024px){#kt-layout-id_6618bf-a2 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){#kt-layout-id_6618bf-a2 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){#kt-layout-id_6618bf-a2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}#kt-layout-id_6618bf-a2 .kt-row-layout-bottom-sep{height:px;}#kt-layout-id_6618bf-a2 .kt-row-layout-bottom-sep svg{width:%;}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_6618bf-a2\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_6618bf-a2\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-wide kt-v-gutter-default kt-row-valign-middle kt-row-layout-left-golden kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row  kt-custom-first-width-50  kt-custom-second-width-50\"><style>.kadence-column_aa1248-1f > .kt-inside-inner-col{display:flex;}.kadence-column_aa1248-1f > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_aa1248-1f > .kt-inside-inner-col,.kadence-column_aa1248-1f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_aa1248-1f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_aa1248-1f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_aa1248-1f > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column_aa1248-1f{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_aa1248-1f{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_aa1248-1f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_aa1248-1f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_aa1248-1f{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column_aa1248-1f{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_aa1248-1f{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_aa1248-1f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column_aa1248-1f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column_aa1248-1f{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_aa1248-1f{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_aa1248-1f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_aa1248-1f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_aa1248-1f\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57, .wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57[data-kb-block=\"kb-adv-heading_05ff52-57\"]{margin-top:0px;margin-bottom:10px;text-align:center;font-size:36px;line-height:70px;font-weight:700;font-style:normal;font-family:Montserrat;text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57[data-kb-block=\"kb-adv-heading_05ff52-57\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57[data-kb-block=\"kb-adv-heading_05ff52-57\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57, .wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57[data-kb-block=\"kb-adv-heading_05ff52-57\"]{text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57, .wp-block-kadence-advancedheading.kt-adv-heading_05ff52-57[data-kb-block=\"kb-adv-heading_05ff52-57\"]{text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);font-size:50px;line-height:60px;}}<\/style>\n<h2 class=\"kt-adv-heading_05ff52-57 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading_05ff52-57\"> Online reputation management training in Abuja<\/h2>\n\n\n\n<p class=\"has-text-align-center has-theme-palette-9-color has-text-color wp-block-paragraph\" style=\"font-size:20px\"> Our\u00a0<strong>online reputation management training in Abuja<\/strong>\u00a0helps individuals, celebrities, organizations and even online reputation management agencies in Abuja Nigeria to learn how to monitor, manage and control their online reputation.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_1d83a3-e5{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_1d83a3-e5 .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_1d83a3-e5 .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_1d83a3-e5{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_1d83a3-e5\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column_db9310-22 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_db9310-22 > .kt-inside-inner-col,.kadence-column_db9310-22 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_db9310-22 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_db9310-22 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_db9310-22 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_db9310-22 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_db9310-22{position:relative;}@media all and (max-width: 1024px){.kadence-column_db9310-22 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_db9310-22 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_db9310-22\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image alignwide size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"252\" src=\"https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/online-reputation-management-training.webp\" alt=\"online reputation management training\" class=\"wp-image-272\" srcset=\"https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/online-reputation-management-training.webp 375w, https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/online-reputation-management-training-300x202.webp 300w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/figure>\n<\/div><\/div>\n<\/div><div class=\"kt-row-layout-bottom-sep kt-row-sep-type-mtns\"><svg style=\"fill:#ffffff\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\"><path d=\"M1000,50l-182.69,-45.286l-292.031,61.197l-190.875,-41.075l-143.748,28.794l-190.656,-23.63l0,70l1000,0l0,-50Z\" style=\"opacity:0.4\"><\/path><path d=\"M1000,57l-152.781,-22.589l-214.383,19.81l-159.318,-21.471l-177.44,25.875l-192.722,5.627l-103.356,-27.275l0,63.023l1000,0l0,-43Z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-is-online-reputation-management-orm-and-how-can-it-be-implemented\">What is &nbsp;Online reputation management (ORM) and how can it be implemented .<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Online reputation management means taking control of what people who search for you or your business see on the internet \u2013search engines, social media websites and other blog websites. Its techniques and strategies ensure that people find the right materials when they look for you online<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Online reputation management is achieved using digital marketing tools and strategies. which means that it is a subset of digital marketing training<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">ORM includes managing the different search results of websites, social media engagement, online reviews and other third-party recommendations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Evidently, the more customers will search for a company; the greater will be its online reputation and presence. However, it is essential to know the different safety measures for minimizing risks and avoiding bad public relations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">It has become very important that individuals, celebrities, and organizations take control and monitor what people see on the internet about them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">There could be false news about you or your organization on the internet that you are not aware of, or your enemies can even publish wrong information about you on the internet. If not managed well \u00a0and removed; things like this can damage your reputation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">If done well, online reputation management creates balance, counteracts misleading trends, and allows you to put your best foot forward.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_c7db65-f5{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_c7db65-f5 .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_c7db65-f5 .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_c7db65-f5 .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_c7db65-f5 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_c7db65-f5 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_c7db65-f5 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_c7db65-f5 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_c7db65-f5 .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_c7db65-f5{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_c7db65-f5\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-should-you-care-about-your-online-reputation\">Why should you care about your online reputation?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">We might not think that people are searching for us, but chances are that they are.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Online Reputation management has become a big \u201cthing\u201d for business owners, especially in the increasingly transparent digital space that we are living in. There is not much that can\u2019t be found through a simple Google search.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Managing your online reputation should be a concerted team effort. As a business owner you can\u2019t do this alone. You need your employees to know that they are an extension of your business and that their actions, both positive and negative, reflect on your business. This holds true whether they are in the office, on the phone, or online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">\u00a0Why online reputation management training for employees -Although you can\u2019t dictate what an employee does with their private social media profiles, your employees still need to understand that any behaviors that could be deemed \u201coffensive\u201d or \u201cnegative\u201d could negatively impact your business. This is especially true if employees are listing you as their employer or if their social activity sheds negative light on your office, services, or customers.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_8b62cb-ef{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_8b62cb-ef .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_8b62cb-ef .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_8b62cb-ef .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_8b62cb-ef .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_8b62cb-ef .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_8b62cb-ef .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_8b62cb-ef .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_8b62cb-ef .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_8b62cb-ef{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_8b62cb-ef\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"consider-this-example-back-from-2010-that-influenced-social-media-policy-for-many-small-and-large-businesses\">Consider this example back from 2010 that influenced social media policy for many small and large businesses.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\"><em>This happened at a Domino\u2019s Pizza when a prank video became a YouTube sensation.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\"><em>Two North Carolina Domino\u2019s employees uploaded a video where one employee put cheese up his nose while making a sandwich at work. The other employee narrated.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\"><em>The video went viral and the company was humiliated.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Training your employees on things like business ethics, reputation management, customer service expectations, and social media activity related to your business are all things that you should consider having policies in place.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_19bf9a-1d{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_19bf9a-1d .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_19bf9a-1d .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_19bf9a-1d .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_19bf9a-1d .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_19bf9a-1d .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_19bf9a-1d .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_19bf9a-1d .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_19bf9a-1d .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_19bf9a-1d{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_19bf9a-1d\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-does-an-unhappy-customer-who-knows-he-is-right-effect-your-online-reputation\">How does an unhappy customer who knows he is right effect your online reputation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">An unhappy customer who knows he is right can damages your reputation online without you knowing it<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">The concept that the customer is always right is a great long-term business practice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">When it comes to reputation, everything loops back to customer service and the overall customer experience. An unhappy, angry, or offended customers is 100 times louder online and offline than a happy customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Your employees need to understand that and do everything they can to ensure you have more of the latter!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Training your staff &nbsp;to understand online reputation management and &nbsp;put the customer experience above all other priorities is a great way to be proactive about reputation management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">If your employees are delivering consistently great service day in and day out, you won\u2019t have to spend much time worrying about or managing your reputation. In fact. This online reputation management training in Abuja shows you how to achieve this.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_4a1227-ca{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_4a1227-ca .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_4a1227-ca .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_4a1227-ca .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_4a1227-ca .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_4a1227-ca .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_4a1227-ca .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_4a1227-ca .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_4a1227-ca .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_4a1227-ca{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_4a1227-ca\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-impact-of-online-reviews-on-your-reputation\">The Impact of Online Reviews on your reputation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Many potential customers are using online reviews to decide between your business or a local competitor, but your employees may not realize how important online reviews are for your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">Too many negative reviews can result in lost business opportunities. If this happens at a large scale it can actually lead to decreased revenue, profits, and ultimately a cut in available hours for your employees. This is really bad news for everyone involved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">You may not stop people, especially angry customers from giving you a bad review, but\u00a0 you can turn the negative review into a positive one if you attend our online reputation management training<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">If you can stress the importance of how your employees&#8217; actions and customer service abilities impact your business\u2019s reputation and revenue, then you will be one step closer to having control of your business\u2019s reputation.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_a0316f-17{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_a0316f-17 .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_a0316f-17 .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_a0316f-17 .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_a0316f-17 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_a0316f-17 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_a0316f-17 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_a0316f-17 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_a0316f-17 .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_a0316f-17{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_a0316f-17\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"this-online-reputation-management-course-in-abuja-covers-the-following\">This online reputation management course in Abuja covers the following<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>How to Plan and execute online PR campaigns from start to finish<\/strong><\/li><li><strong>Key concept \u2013Reputation Marketing vs. Management, Good Reputation, No Reputation, Bad Reputation<\/strong><\/li><li><strong>Getting your Brand SEO right\u2014\u2014How do you want to be seen on Google, when a search is done on your name? Making Google to say what you want the public to hear<\/strong><\/li><li><strong>Brand Keyword and competition research and analysis \u2014Everybody has a name, when the name is mentioned , they answer, Keywords are like names, which ones does your brand come up when they are mentioned<\/strong><\/li><li><strong>How to Identify online opportunities and threats<\/strong><\/li><li><strong>The Good, The Bad and The Ugly side of Social Media \u2014Understanding and analyzing how it can be a tool for good reputation and growth and at the same time a disaster that can burry your brand\u2014How to follow industry guidelines and best practice<\/strong><\/li><li><strong>Identify how and where to monitor your brand online<\/strong><\/li><li><strong>How to Optimize Google My Business Listing and rang high on Google maps<\/strong><\/li><li><strong>Deal with online PR disasters and know how to avoid them in the first place<\/strong><\/li><li><strong>Identify and engage with online audiences<\/strong><\/li><li><strong>Use the tools and sources of information for developing successful campaigns<\/strong><\/li><li><strong>Understand the latest trends and areas to watch<\/strong><\/li><li><strong>Protecting a Reputation: when it goes wrong, crisis response\u00a0\u2013How to avoid the\u00a0 temptation to delete negative review and strategies to turn them into positive review<\/strong><\/li><li><strong>Towards best practice reputation management<\/strong><\/li><\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_5d89b1-f4{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_5d89b1-f4 .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_5d89b1-f4 .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_5d89b1-f4 .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_5d89b1-f4 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_5d89b1-f4 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_5d89b1-f4 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_5d89b1-f4 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_5d89b1-f4 .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_5d89b1-f4{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_5d89b1-f4\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"who-is-this-training-meant-for\">Who is this training meant for :<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li><a href=\"https:\/\/www.theenterprisemind.com.ng\/\" target=\"_blank\" rel=\"noreferrer noopener\">Big and small Companies and organizations<\/a><\/li><li>&nbsp;Celebrities<\/li><li>Individuals<\/li><li>Those who wants to have a carrier as online reputation managers<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">As a company individual or celebrity, you will always need to filter out the complaints day in day out. Further, visualize the negative factors and provide some sort of resolution to customers. With this, issues of the customers can be solved, sooner or later<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">In this high-tech competitive world, constantly monitoring brand reputation stands to be a crucial part. Every company, individual or celebrity must focus on gaining positive reviews and eliminating the negative ones.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_7ad1eb-6f{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_7ad1eb-6f .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_7ad1eb-6f .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_7ad1eb-6f .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_7ad1eb-6f .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_7ad1eb-6f .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_7ad1eb-6f .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_7ad1eb-6f .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_7ad1eb-6f .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_7ad1eb-6f{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_7ad1eb-6f\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Online reputation management training in Abuja Our\u00a0online reputation management training in Abuja\u00a0helps individuals, celebrities, organizations and even online reputation management agencies in Abuja Nigeria to learn how to monitor, manage and control their online reputation. What is &nbsp;Online reputation management (ORM) and how can it be implemented . 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