{"id":283,"date":"2021-12-26T07:52:48","date_gmt":"2021-12-26T07:52:48","guid":{"rendered":"https:\/\/theenterprisemind.com.ng\/academy\/?page_id=283"},"modified":"2022-01-27T09:33:31","modified_gmt":"2022-01-27T09:33:31","slug":"customer-service-training-in-abuja","status":"publish","type":"page","link":"https:\/\/theenterprisemind.com.ng\/academy\/customer-service-training-in-abuja\/","title":{"rendered":"Customer Service Training in Abuja"},"content":{"rendered":"<style>#kt-layout-id_609df5-ee > .kt-row-column-wrap{z-index:10;position:relative;align-content:center;}:where(#kt-layout-id_609df5-ee > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_609df5-ee > .kt-row-column-wrap{column-gap:40px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1120px;margin-left:auto;margin-right:auto;padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:59px;padding-bottom:179px;grid-template-columns:minmax(0, calc(50% - ((40px * 1 )\/2)))minmax(0, calc(50% - ((40px * 1 )\/2)));}#kt-layout-id_609df5-ee{background-color:#03053f;}#kt-layout-id_609df5-ee > .kt-row-layout-overlay{opacity:0.30;}#kt-layout-id_609df5-ee .kt-row-layout-bottom-sep{height:120px;}#kt-layout-id_609df5-ee .kt-row-layout-bottom-sep svg{width:100%;}#kt-layout-id_609df5-ee .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){#kt-layout-id_609df5-ee > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 1024px){#kt-layout-id_609df5-ee .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){#kt-layout-id_609df5-ee .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){#kt-layout-id_609df5-ee > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}#kt-layout-id_609df5-ee .kt-row-layout-bottom-sep{height:px;}#kt-layout-id_609df5-ee .kt-row-layout-bottom-sep svg{width:%;}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignfull\"><div id=\"kt-layout-id_609df5-ee\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_609df5-ee\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-wide kt-v-gutter-default kt-row-valign-middle kt-row-layout-left-golden kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row  kt-custom-first-width-50  kt-custom-second-width-50\"><style>.kadence-column_ac7c0e-7f > .kt-inside-inner-col{display:flex;}.kadence-column_ac7c0e-7f > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_ac7c0e-7f > .kt-inside-inner-col,.kadence-column_ac7c0e-7f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_ac7c0e-7f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_ac7c0e-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_ac7c0e-7f > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column_ac7c0e-7f{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_ac7c0e-7f{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_ac7c0e-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_ac7c0e-7f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_ac7c0e-7f{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column_ac7c0e-7f{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_ac7c0e-7f{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_ac7c0e-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column_ac7c0e-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column_ac7c0e-7f{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_ac7c0e-7f{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_ac7c0e-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_ac7c0e-7f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_ac7c0e-7f\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0, .wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0[data-kb-block=\"kb-adv-heading_05eca8-f0\"]{margin-top:0px;margin-bottom:10px;text-align:center;font-size:36px;line-height:70px;font-weight:700;font-style:normal;font-family:Montserrat;text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);}.wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0[data-kb-block=\"kb-adv-heading_05eca8-f0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0[data-kb-block=\"kb-adv-heading_05eca8-f0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0, .wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0[data-kb-block=\"kb-adv-heading_05eca8-f0\"]{text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0, .wp-block-kadence-advancedheading.kt-adv-heading_05eca8-f0[data-kb-block=\"kb-adv-heading_05eca8-f0\"]{text-shadow:1px 1px 1px rgba(0, 0, 0, 0.2);font-size:50px;line-height:60px;}}<\/style>\n<h2 class=\"kt-adv-heading_05eca8-f0 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color\" data-kb-block=\"kb-adv-heading_05eca8-f0\"> Customer Service Training  in Abuja<\/h2>\n\n\n\n<p class=\"has-text-align-center has-theme-palette-9-color has-text-color wp-block-paragraph\" style=\"font-size:20px\">  This customer service training in Abuja Nigeria is meant for anyone seeking training in\u00a0customer service,\u00a0customer care,\u00a0customer relation,\u00a0front desk, and\u00a0secretarial services in Nigeria.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_1d83a3-e5{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_1d83a3-e5 .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_1d83a3-e5 .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_1d83a3-e5 .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_1d83a3-e5{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_1d83a3-e5\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column_1ff53b-7c > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_1ff53b-7c > .kt-inside-inner-col,.kadence-column_1ff53b-7c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_1ff53b-7c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_1ff53b-7c > .kt-inside-inner-col{flex-direction:column;}.kadence-column_1ff53b-7c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_1ff53b-7c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_1ff53b-7c{position:relative;}@media all and (max-width: 1024px){.kadence-column_1ff53b-7c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_1ff53b-7c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_1ff53b-7c\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image alignwide size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"228\" src=\"https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/customer-service-training-in-Abuja.webp\" alt=\"customer service training in Abuja\" class=\"wp-image-285\" srcset=\"https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/customer-service-training-in-Abuja.webp 512w, https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/customer-service-training-in-Abuja-300x134.webp 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div><div class=\"kt-row-layout-bottom-sep kt-row-sep-type-mtns\"><svg style=\"fill:#ffffff\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\"><path d=\"M1000,50l-182.69,-45.286l-292.031,61.197l-190.875,-41.075l-143.748,28.794l-190.656,-23.63l0,70l1000,0l0,-50Z\" style=\"opacity:0.4\"><\/path><path d=\"M1000,57l-152.781,-22.589l-214.383,19.81l-159.318,-21.471l-177.44,25.875l-192.722,5.627l-103.356,-27.275l0,63.023l1000,0l0,-43Z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-this-customer-services-training-course-in-abuja-nigeria-is-meant-for-anyone-seeking-training-in-customer-service-customer-care-customer-relation-front-desk-and-even-secretarial-services-in-nigeria\" style=\"font-size:20px\">This customer services training course in Abuja Nigeria is meant for anyone seeking training in&nbsp;customer service,&nbsp;customer care,&nbsp;customer relation,&nbsp;front desk, and&nbsp;secretarial&nbsp;<a href=\"http:\/\/www.theenterprisemind.com.ng\/\" target=\"_blank\" rel=\"noreferrer noopener\">services in Nigeria<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">This training course teaches you the basics of customer service. We show you how to focus on the customer, to understand their expectations to help you improve their experience of your business. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">We explain how to deal with stress and constructively interact with clients on the telephone to handle complaints. People\u2019s perceptions of your company\u2019s brand are defined by customer experience, so sign up to make sure they remember you fondly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-this-customer-services-training-course-in-abuja-nigeria-is-meant-for-anyone-seeking-training-in-customer-service-customer-care-customer-relation-front-desk-and-even-secretarial-services-in-nigeria\" style=\"font-size:20px\">If a business can keep its customers happy using a set of customer services skills that are thought in this&nbsp;<a href=\"https:\/\/www.bizmarrow.com\/\" target=\"_blank\" rel=\"noopener\">training<\/a>, then it can easily win the customers&#8217; loyalty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:20px\">It\u2019s a fact that amazing customer service is crucial for any organization that depends on its customers to be successful, and believe me every business depends on its customers.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_fcfce8-85{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_fcfce8-85 .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_fcfce8-85 .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_fcfce8-85 .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_fcfce8-85 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_fcfce8-85 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_fcfce8-85 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_fcfce8-85 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_fcfce8-85 .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_fcfce8-85{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_fcfce8-85\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-customer-relationship-management-training-in-abuja-nigeria\">Why customer relationship management training in Abuja Nigeria<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-an-amazed-customer-is-a-loyal-customer\"><strong>An amazed customer is a loyal customer<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-the-relationships-developed-through-a-single-great-and-wonderful-customer-service-experience-will-not-only-deliver-a-sale-it-can-create-a-loyal-customer-that-ensures-repeat-sales-for-many-years-to-come\" style=\"font-size:20px\">The relationships developed through a single great and wonderful customer service experience will not only deliver a sale but can also create a loyal customer that ensures repeat sales for many years to come.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-additionally-with-the-state-of-the-social-and-digital-age-one-incredible-customer-experience-can-immediately-translate-to-thousands-more-customers-through-referrals-that-s-why-proper-customer-service-training-can-help-deliver-a-long-term-increase-in-sales-and-customer-loyalty\" style=\"font-size:20px\">Additionally, with the state of the social and digital age, one incredible customer experience can immediately translate to thousands more customers through referrals. That\u2019s why proper customer service training can help deliver a long-term increase in sales and customer loyalty.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-can-great-customer-service-skills-do-for-you-and-your-organization\"><strong>What can great customer service skills do for you and your organization?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-great-customer-service-skills-can-brighten-both-your-customers-day-and-yours-if-you-learn-customer-service-skills-it-will-not-only-give-you-a-bit-of-confidence-from-the-sense-of-a-job-well-done-but-can-also-make-a-big-difference-in-your-career-development-you-would-be-surprised-how-many-people-lack-this-very-important-business-skill\" style=\"font-size:20px\">Great customer service skills can brighten both your customers\u2019 day and yours! If you learn customer service skills, it will not only give you a bit of confidence from the sense of a job well done but can also make a big difference in your career development. You would be surprised how many people lack this very important business skill<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-create-better-customers-and-teams\" style=\"font-size:20px\">Create better customers, and teams<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-customer-services-training-is-crucial-to-any-organization-that-works-with-people-not-only-does-each-interaction-between-employee-and-customer-affect-the-number-of-customers-retained-but-employees-with-effective-customer-service-skills-feel-a-greater-sense-of-value-and-commitment-to-their-job-these-skills-make-a-positive-impression-in-the-minds-of-current-and-future-customers-as-well-as-the-employees-who-utilize-them\" style=\"font-size:20px\">Customer services training is crucial to any organization that works with people. Not only does each interaction between employee and customer affect the number of customers retained, but employees with effective customer service skills feel a greater sense of value and commitment to their job. These skills make a positive impression in the minds of current and future customers, as well as the employees who utilize them.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_39cbf3-6c{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_39cbf3-6c .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_39cbf3-6c .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_39cbf3-6c .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_39cbf3-6c .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_39cbf3-6c .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_39cbf3-6c .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_39cbf3-6c .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_39cbf3-6c .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_39cbf3-6c{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_39cbf3-6c\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-our-customer-service-training-courses-will-help-you\">Our customer service training courses will help you:<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Assess customer service attitudes and set goals<\/li><li>Make heroes out of your frontline service people<\/li><li>Amaze customers with every interaction<\/li><li>Build rewarding customer relationships<\/li><\/ul>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"h-objectives-of-this-customer-service-training-in-abuja-nigeria\">Objectives&nbsp;of this customer service training in Abuja Nigeria<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-by-the-end-of-this-customer-services-training-course-in-abuja-nigeria-the-participants-will-have\">By the end of this customer services training course in Abuja Nigeria, the participants will have:<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Adopted a consistent, professional style when speaking with customers<\/strong><\/li><li><strong>Developed skills in engaging with customers and handling their enquiries effectively<\/strong><\/li><li><strong>Listened effectively, asked questions and summarize to respond fully to a customer request<\/strong><\/li><li><strong>Identified ways they can add value to customer relationships and exceed expectations<\/strong><\/li><li><strong>Practice how to turn customer service disappointment into a positive experience<\/strong>.<\/li><\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_b4c657-58{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_b4c657-58 .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_b4c657-58 .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_b4c657-58 .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_b4c657-58 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_b4c657-58 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_b4c657-58 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_b4c657-58 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_b4c657-58 .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_b4c657-58{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_b4c657-58\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"h-course-overview\"><strong>Course Overview<\/strong><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-defining-customer-service\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Defining Customer Service<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-handling-customer-enquiries\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling customer enquiries<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-handling-customer-complaints\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling customer complaints<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-dealing-with-difficult-behavior\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dealing with difficult behavior<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-understanding-customer-needs\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding customer needs<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-meeting-customer-needs\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Meeting customer needs<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-delighting-your-customers\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Delighting your customers<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-empowering-your-staff-to-support-customers\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Empowering your staff to support customers<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-engaging-with-customers\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engaging with customers<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-creating-customer-focused-processes\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Creating customer focused processes<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-responding-to-requests\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; responding to requests<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-establishing-customer-need\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establishing customer need<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-handling-work-based-customer-requests\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling work based customer requests<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-complaint-handling-practice\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Complaint handling practice<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-building-customer-relationships\">\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Building customer relationships<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-applying-the-learning-and-next-steps\">\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Applying the learning and next steps<\/h4>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_85f17e-24{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_85f17e-24 .kt-button{font-family:Montserrat;font-weight:600;font-style:normal;}.kt-btns_85f17e-24 .kt-btn-wrap-0{margin-right:15px;}.wp-block-kadence-advancedbtn.kt-btns_85f17e-24 .kt-btn-wrap-0 .kt-button{color:#ffffff;font-size:16px;background:#ff080d;border-color:#243b53;}.wp-block-kadence-advancedbtn.kt-btns_85f17e-24 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_85f17e-24 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#334e68;}.wp-block-kadence-advancedbtn.kt-btns_85f17e-24 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_85f17e-24 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_85f17e-24 .kt-btn-wrap-0 .kt-button:focus{background:#334e68;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns_85f17e-24{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-center kt-btns-wrap kt-btns_85f17e-24\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-standard kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-true\" href=\"https:\/\/theenterprisemind.com.ng\/academy\/registration-form\/\"><span class=\"kt-btn-inner-text\">Register Now<\/span><div style=\"display:inline-flex;justify-content:center;align-items:center\" class=\"kt-btn-svg-icon kt-btn-svg-icon-fas_external-link-square-alt kt-btn-side-right\"><svg style=\"display:inline-block;vertical-align:middle\" viewbox=\"0 0 448 512\" height=\"1em\" width=\"1em\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 80v352c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V80c0-26.51 21.49-48 48-48h352c26.51 0 48 21.49 48 48zm-88 16H248.029c-21.313 0-32.08 25.861-16.971 40.971l31.984 31.987L67.515 364.485c-4.686 4.686-4.686 12.284 0 16.971l31.029 31.029c4.687 4.686 12.285 4.686 16.971 0l195.526-195.526 31.988 31.991C358.058 263.977 384 253.425 384 231.979V120c0-13.255-10.745-24-24-24z\"><\/path><\/svg><\/div><\/a><\/div><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"methods-of-training-delivery\">Methods of training delivery<\/h2>\n\n\n<style>#kt-layout-id_a053f6-be > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_a053f6-be > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_a053f6-be > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}#kt-layout-id_a053f6-be > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_a053f6-be > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){#kt-layout-id_a053f6-be > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_a053f6-be\" class=\"kt-row-layout-inner kt-layout-id_a053f6-be\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_d72789-64 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_d72789-64 > .kt-inside-inner-col,.kadence-column_d72789-64 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_d72789-64 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_d72789-64 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_d72789-64 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_d72789-64 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_d72789-64{position:relative;}@media all and (max-width: 1024px){.kadence-column_d72789-64 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_d72789-64 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_d72789-64\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"211\" src=\"https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/digital-training-online-teacher-300x211.webp\" alt=\"digital-training-online-teacher\" class=\"wp-image-137\" srcset=\"https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/digital-training-online-teacher-300x211.webp 300w, https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/digital-training-online-teacher.webp 612w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"live-online-training\">Live online training<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:20px\">join our virtual instructor-led classes from the comfort of your home or office for a practical one on one training<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column_c8d27a-39 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_c8d27a-39 > .kt-inside-inner-col,.kadence-column_c8d27a-39 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_c8d27a-39 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_c8d27a-39 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_c8d27a-39 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_c8d27a-39 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_c8d27a-39{position:relative;}@media all and (max-width: 1024px){.kadence-column_c8d27a-39 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_c8d27a-39 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_c8d27a-39\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"250\" src=\"https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/digital-skills-teacher-300x250.webp\" alt=\"digital-skills-teacher\" class=\"wp-image-136\" srcset=\"https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/digital-skills-teacher-300x250.webp 300w, https:\/\/theenterprisemind.com.ng\/academy\/wp-content\/uploads\/2021\/12\/digital-skills-teacher.webp 612w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\" id=\"physical-class-training\">Physical class training<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-size:20px\">Join our physical instructor-led practical, interactive one on one training in our training centers across Nigeria<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer Service Training in Abuja This customer service training in Abuja Nigeria is meant for anyone seeking training in\u00a0customer service,\u00a0customer care,\u00a0customer relation,\u00a0front desk, and\u00a0secretarial services in Nigeria. This customer services training course in Abuja Nigeria is meant for anyone seeking training in&nbsp;customer service,&nbsp;customer care,&nbsp;customer relation,&nbsp;front desk, and&nbsp;secretarial&nbsp;services in Nigeria This training course teaches you the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-283","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theenterprisemind.com.ng\/academy\/wp-json\/wp\/v2\/pages\/283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theenterprisemind.com.ng\/academy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theenterprisemind.com.ng\/academy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theenterprisemind.com.ng\/academy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theenterprisemind.com.ng\/academy\/wp-json\/wp\/v2\/comments?post=283"}],"version-history":[{"count":3,"href":"https:\/\/theenterprisemind.com.ng\/academy\/wp-json\/wp\/v2\/pages\/283\/revisions"}],"predecessor-version":[{"id":709,"href":"https:\/\/theenterprisemind.com.ng\/academy\/wp-json\/wp\/v2\/pages\/283\/revisions\/709"}],"wp:attachment":[{"href":"https:\/\/theenterprisemind.com.ng\/academy\/wp-json\/wp\/v2\/media?parent=283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}